Terms of Use

Terms of Service for Fashion Phoenix – Luxury Accessories

Effective Date: 6/27/2024

Welcome to Fashion Phoenix! These Terms of Service (“Terms”) govern your access to and use of our website, services, and the purchase of luxury accessories (“Products”). By using our services or purchasing our Products, you agree to these Terms.

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1. General Conditions

1.1. Eligibility: You must be at least 18 years old to use our services or make purchases. By using the website, you represent that you meet this requirement.

1.2. Account Registration: Certain features require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3. Modification of Terms: Fashion Phoenix reserves the right to update these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website after changes constitutes your acceptance of the revised Terms.

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2. Products and Orders

2.1. Product Description: We strive to provide accurate descriptions of our luxury accessories. However, we do not guarantee that the descriptions, colors, or images are free of errors or completely accurate.

2.2. Order Acceptance: All orders are subject to availability and confirmation of the order price. We reserve the right to cancel or refuse any order at our discretion.

2.3. Pricing and Payment:

• Prices are listed in US currency ( US Dollars ) and exclude applicable taxes and shipping fees unless otherwise stated.
• Payments must be made through approved methods, such as credit/debit cards, PayPal, or other payment processors specified on our site.

2.4. Promotions and Discounts: Promotions and discounts cannot be combined unless expressly stated. Terms for specific promotions will be provided separately.

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3. Shipping and Delivery

3.1. Shipping Costs: Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise specified in a promotion.

3.2. Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to factors beyond our control.

3.3. Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.

3.4. Risk of Loss: The risk of loss or damage to Products passes to you upon delivery.

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4. Returns and Exchanges

4.1. Return Policy:

• Items may be returned within 7-14 days of delivery for a refund or exchange.
• Items must be in their original condition, unused, and with all tags and packaging intact.

4.2. Non-Returnable Items: Certain items, such as personalized or final sale items, are not eligible for return.

4.3. Return Process: To initiate a return, please contact our customer service team at FasionPhoenix@qualityservice.com and provide your order details.

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5. Intellectual Property

5.1. Ownership: All content on our website, including logos, images, text, and designs, is the intellectual property of Fashion Phoenix or its licensors. Unauthorized use is prohibited.

5.2. License: You are granted a limited, non-exclusive license to access and use our website for personal, non-commercial purposes.

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6. Limitation of Liability

6.1. No Warranty: Fashion Phoenix provides its services and Products “as is” and disclaims all warranties, express or implied.

6.2. Limitation of Damages: To the maximum extent permitted by law, Fashion Phoenix is not liable for indirect, incidental, or consequential damages arising from the use of our services or Products.

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7. Governing Law and Disputes

7.1. Governing Law: These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of law principles.

7.2. Dispute Resolution:

• Any disputes arising from these Terms will first be attempted to be resolved through informal negotiation.
• If unresolved, disputes will be settled through binding arbitration in accordance with the rules of [Arbitration Body].

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8. Contact Information

For questions or concerns about these Terms, please contact us at:

• Email: FasionPhoenix@qualityservice.com
• Phone: [Insert Phone Number]
• Address: 15985 Preserve Marketplace Blvd #209 Odessa, FL 33556

Thank you for choosing Fashion Phoenix. We look forward to serving you with our exclusive luxury accessories!